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Signed in as:
filler@godaddy.com
Last Updated: 6/27/2024
Welcome to Petal Wipes! Please read these Terms and Conditions ("Terms") carefully before using our website and purchasing our products. By accessing or using our website and purchasing our products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
1. Acceptance of Terms
By accessing and using the Petal Wipes website (the "Site") and purchasing products from Petal Wipes, you agree to comply with and be bound by these Terms. These Terms apply to all visitors, users, and others who access or use the Site.
2. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
3. Privacy Policy
Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
4. Use of the Site
- You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
- You agree not to use the Site to transmit or upload any material that is defamatory, offensive, or otherwise objectionable.
5. Product Information and Orders
- We strive to ensure that the information on the Site is accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of any information on the Site.
- All orders placed through the Site are subject to our acceptance. We may refuse or cancel any order at our discretion.
6. Pricing and Payment
- Prices for our products are subject to change without notice.
- We accept various payment methods as indicated on the Site. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
7. Shipping and Returns
- Our shipping and return policies can be found on the Site. Please review these policies before making a purchase.
- We are not responsible for any delays or errors caused by shipping carriers.
8. Intellectual Property
- All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Petal Wipes or its licensors and is protected by intellectual property laws.
- You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
9. Limitation of Liability
- To the fullest extent permitted by law, Petal Wipes shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the Site or our products.
- Our total liability to you for any claim arising out of or relating to these Terms or the use of the Site or our products shall not exceed the amount you paid for the product.
10. Indemnification
You agree to indemnify, defend, and hold harmless Petal Wipes its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Site or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
12. Contact Us
If you have any questions about these Terms, please contact us at info@petalwipes.com
Petal Wipes Return and Refund Policy
Our Commitment
At Petal Wipes, we stand behind the quality of our products. This policy ensures fair treatment for our customers while maintaining our commitment to sustainability.
Return Window
• 14 days from delivery date
• Returns must be initiated within this timeframe
Eligible Returns
• Unopened, unused items in original packaging
• Products in resalable condition
• Proof of purchase required
Non-Returnable Items
• Opened or used products
• Gift cards
• Promotional or sale items
Refund Process
• Refunds issued to original payment method
• 10% restocking fee applies
• Original shipping costs non-refundable
Return Procedure
1. Email info@petalwipes.com within 14 days of delivery
2. Include order number and return reason
3. Await approval before shipping items back
Shipping
• Customer responsible for return shipping costs
• Use trackable shipping method
Damaged or Defective Items
• Contact us within 48 hours of delivery
• Provide photos of damage
• Replacement or refund at our discretion
Final Sale
All sales final after 14 days or if product is opened/used
We reserve the right to deny returns not meeting these criteria. By purchasing, you agree to these terms.
Questions? Contact info@petalwipes.com or send us a DM on social media.
Last Updated: 6/27/2024